"Furnace died at 1am on a Tuesday in January with the baby's room at 54 degrees. Called Shift, they had a crew at my door by 2:30, ignitor replaced and heat back on before 4. That's not normal."
MIKE K · ORLAND PARK · 11 DAYS AGO · ★★★★★
REPLY · MARK · 9 DAYS AGO
Thanks for trusting us with the late night call, Mike. Glad the heat's back on and the house was warming up by the time we left.
"Got three quotes for a full system swap. Shift wasn't the cheapest but they were the only ones who actually measured the house before quoting. Install took two days, zero mess, and the AC finally cools the upstairs like it's supposed to."
SARAH R · TINLEY PARK · 22 DAYS AGO · ★★★★★
REPLY · MARK · 20 DAYS AGO
Manual J exists for a reason. Glad the second floor is fixed, Sarah. Twelve years of install work and I've never seen a system sized right without the math.
"Older boiler in our Mokena bungalow started banging last fall. Shift diagnosed a dead circulator, had the part the next morning, back up by noon. Price was what they quoted on the phone. No surprises."
DAVE P · MOKENA · 34 DAYS AGO · ★★★★★
REPLY · MARK · 32 DAYS AGO
Quoted price is the paid price around here, Dave. Glad the boiler's quiet again.
"Tune-up appointment, the tech showed up on time in a marked truck, walked me through the whole system, showed me what was coming and what wasn't, and didn't try to sell me anything I didn't need. That's rare."
LISA M · FRANKFORT · 41 DAYS AGO · ★★★★★
REPLY · MARK · 38 DAYS AGO
Appreciate the note, Lisa. The job on a tune-up is to tell you what's true, not to pad a ticket.