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02:14· CREW 2 · TINLEY PARK · FURNACE IGNITOR REPLACED
03:48· CREW 1 · ORLAND PARK · NO HEAT DIAGNOSIS
05:22· CREW 3 · MOKENA · BOILER PRESSURE RESET
24/7 EMERGENCY HVAC

We take the 2am calls.

Residential heating and cooling across the south Chicago suburbs. Three crews on rotation, two on shift overnight through the heating season. No answering service, no page-back, no guessing whether help is coming.

LICENSED & INSURED·NATE CERTIFIED·EPA 608 UNIVERSAL·12 YEARS IN TRADE
LIVE DISPATCH · TINLEY PARK
03:14 CST
03:14
Furnace no heat
TINLEY PARK
EN ROUTE
02:48
No cool, 2nd floor
ORLAND PARK
ON SITE
01:22
Thermostat swap
MOKENA
CLEARED
23:07
Condensate pump
FRANKFORT
CLEARED
21:14
AC tune-up
HOMER GLEN
CLEARED/ CREW 2
ACTIVE: 2 · CLEARED TODAY: 9
[ AI · ASSIST ]
WHAT WE HANDLE

Six things we fix and install.

01 / SERVICE

Furnace service and repair.

Gas, electric, and oil. Same-day diagnosis, parts on the truck for common failures, most no-heat calls resolve in one visit.

02 / INSTALL

Furnace installation.

High efficiency gas, hybrid heat pump, and full system swap-outs. Carrier, Lennox, Rheem, Goodman. Financing through Synchrony.

03 / SERVICE

AC service and repair.

R-410A and R-32 certified. Summer slot availability down to the same day. Real diagnosis, not a lazy recharge.

04 / INSTALL

AC installation.

Split systems, mini-splits, and matched coils. We size by Manual J, not by eyeballing the old nameplate.

05 / MAINT

Tune-ups and maintenance.

Twice a year visits keep warranties intact. Priority scheduling for members.

06 / IAQ

Indoor air quality.

Whole-home humidification, UV filtration, and air balance. What actually matters after a winter of burning furnaces.

WHY SHIFT

Four reasons people call us at 2am.

24/7
TRULY ON CALL

Not an answering service that pages you back. Real techs, real trucks, real parts, on shift overnight through heating season.

12
YEARS IN TRADE

Mark Sullivan started Shift Heating and Cooling in 2014 after ten years running service for a big south-side shop. Same crew on the trucks since year one.

LIC
ILLINOIS LICENSED

Licensed Illinois contractor, bonded, and insured. NATE certified, EPA 608 Universal across every tech.

1YR
LABOR WARRANTY

Every install and every major repair carries a one-year labor warranty. We come back and fix it at no charge.

ON THE RECORD

What the people who called us said.

"Furnace died at 1am on a Tuesday in January with the baby's room at 54 degrees. Called Shift, they had a crew at my door by 2:30, ignitor replaced and heat back on before 4. That's not normal."

MIKE K · ORLAND PARK · 11 DAYS AGO · ★★★★★
REPLY · MARK · 9 DAYS AGO

Thanks for trusting us with the late night call, Mike. Glad the heat's back on and the house was warming up by the time we left.

"Got three quotes for a full system swap. Shift wasn't the cheapest but they were the only ones who actually measured the house before quoting. Install took two days, zero mess, and the AC finally cools the upstairs like it's supposed to."

SARAH R · TINLEY PARK · 22 DAYS AGO · ★★★★★
REPLY · MARK · 20 DAYS AGO

Manual J exists for a reason. Glad the second floor is fixed, Sarah. Twelve years of install work and I've never seen a system sized right without the math.

"Older boiler in our Mokena bungalow started banging last fall. Shift diagnosed a dead circulator, had the part the next morning, back up by noon. Price was what they quoted on the phone. No surprises."

DAVE P · MOKENA · 34 DAYS AGO · ★★★★★
REPLY · MARK · 32 DAYS AGO

Quoted price is the paid price around here, Dave. Glad the boiler's quiet again.

"Tune-up appointment, the tech showed up on time in a marked truck, walked me through the whole system, showed me what was coming and what wasn't, and didn't try to sell me anything I didn't need. That's rare."

LISA M · FRANKFORT · 41 DAYS AGO · ★★★★★
REPLY · MARK · 38 DAYS AGO

Appreciate the note, Lisa. The job on a tune-up is to tell you what's true, not to pad a ticket.

[ AI · REVIEW ASSIST ]

AI drafts the reply. Mark approves before it goes live.

RECENT WORK

Six jobs on record.

Tinley Park basement before a furnace swap, an aging rusted gas furnace in the corner, storage bins stacked against the cinder block wall.
BEFORE
Tinley Park basement after a furnace swap, a new high-efficiency furnace in the same corner, the same cinder block wall and storage bins still visible.
AFTER

Tinley Park furnace replacement.

Rusted 20-year-old Carrier swapped for a 96 percent AFUE Lennox with smart thermostat. Full house rebalance after the install.

TINLEY PARK · MARCH 2026
Orland Park side-of-house condenser before replacement, a weathered AC condenser unit on a cracked pad, aged vinyl siding behind it.
BEFORE
Orland Park side-of-house condenser after replacement, a new graphite-gray condenser on a clean gravel pad, the same vinyl siding behind it.
AFTER

Orland Park AC install.

Old condenser and line-set replaced with a 16 SEER2 Rheem. The second floor cooled properly for the first time in years.

ORLAND PARK · JULY 2025
Mokena basement before a boiler swap, an old cast-iron boiler with a circulator pump, soot-stained piping overhead.
BEFORE
Mokena basement after a boiler swap, a modern wall-mounted combi boiler in the same corner, clean copper supply lines.
AFTER

Mokena boiler swap.

Cast-iron boiler at end of life replaced with a wall-mounted Weil-McLain combi unit. Radiator pressure reset, full bleed.

MOKENA · JANUARY 2026
Frankfort side yard before a heat pump install, an empty concrete pad with a dusting of snow, a service disconnect on the wall above.
BEFORE
Frankfort side yard after a heat pump install, a new cold-climate heat pump on the same concrete pad, the same service disconnect above.
AFTER

Frankfort heat pump add.

Added a 3-ton Carrier hybrid heat pump to an existing gas furnace setup. Homeowner saw a 30 percent winter bill reduction.

FRANKFORT · FEBRUARY 2026
Homer Glen garage conversion before a mini-split install, a bare drywalled wall, a single outlet near the baseboard.
BEFORE
Homer Glen garage conversion after a mini-split install, a white wall-mounted head on the same wall, neat line-set cover running down to the floor.
AFTER

Homer Glen mini-split install.

Three-zone ductless mini-split in an older garage conversion. No ductwork, no drywall cuts, full heating and cooling.

HOMER GLEN · OCTOBER 2025
New Lenox basement before a whole-house humidifier install, a well-maintained gas furnace with a bare return trunk, no accessories installed.
BEFORE
New Lenox basement after a whole-house humidifier install, the same furnace with a new bypass humidifier mounted to the return trunk and a humidistat nearby.
AFTER

New Lenox humidifier.

Whole-home bypass humidifier added to an existing furnace. Goodbye nosebleed winters.

NEW LENOX · DECEMBER 2025
NIGHT DISPATCH LOG

What happened this week.

APR 18 · 02:14
NO-HEAT RESTORED
Tinley Park. Ignitor failure on a 2016 Carrier. Replaced, retested, heat up before 3am./ CREW 2
APR 16 · 08:04
AC TUNE-UP
Orland Park. Pre-summer coil clean, refrigerant verified, capacitor swap on the outdoor unit./ CREW 1
APR 14 · 22:31
BOILER DIAG
Mokena. Weil-McLain circulator pump seized. Parts in tomorrow, interim space heat on site./ CREW 3
APR 12 · 14:50
INSTALL 2/2
Frankfort. Hybrid heat pump install completed, homeowner trained on the new Ecobee./ CREW 1
APR 10 · 19:15
NO-COOL FIX
Homer Glen. Contactor failure on a 2019 Rheem, replaced same visit./ CREW 2
APR 08 · 11:23
IAQ ADD
New Lenox. Bypass humidifier added to an existing Carrier furnace./ CREW 1
[ AI · FEED ]

Dispatch log pulled from the crew scheduler. AI tightens the write-ups.

ABOUT
Mark Sullivan, owner of Shift Heating and Cooling, standing in the open bay door of the shop in a plain navy work shirt, a white service van behind him.

Mark Sullivan, the shop behind the trucks.

Mark Sullivan grew up in Tinley Park, did his HVAC apprenticeship in Harvey in the late nineties, and ran residential service for a big south-side shop for ten years before starting Shift in 2014. The shop is built around one idea. If you pick up the phone at 2am, you also need to know what you're doing at 2am. Three crews on rotation, two on shift overnight through heating season. No answering service, no page-back, no guessing whether help is coming.

SINCE 2014
12 YEARS IN TRADE
4,800+
JOBS ON RECORD
127
FIVE-STAR REVIEWS
NATE CERTIFIED · EPA 608 UNIVERSAL · BONDED AND INSURED · 1-YEAR LABOR WARRANTY
SPRING OFFER

Pre-summer AC tune-up, $89.

Coil clean, refrigerant check, capacitor test, and a full system report with photos. One unit, single family home.

BOOK BY MAY 31, 2026 →
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